TERMS OF SERVICE
BudgetCoinz LLC
Email: support@budgetcoinz.com
Website: budgetcoinz.com
Last updated: March 25, 2026
Acceptance of the Terms of Use
These Terms of Use and any terms expressly incorporated herein ("Terms") apply to any access to, or use of, any services made available by BudgetCoinz LLC ("BudgetCoinz" "we," "us," or "our") using the website https://budgetcoinz.com (the "Site") or our Bitcoin ATM machines and mobile applications, and to any other related services provided by BudgetCoinz (collectively, the "Services").
Please read the Terms carefully before you start to use the Services. By using the Services or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms and our Privacy Policy incorporated herein by reference. If you do not agree to these Terms or the Privacy Policy, you must not access or use the Services.
Changes to the Terms of Use
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Services thereafter. However, any changes to the dispute resolution provisions set out in the Governing Law section of this Agreement and the stated jurisdiction will not apply to any disputes for which the parties have actual notice of before such change is posted by us. If we make changes, we will let you know by revising the date at the top of the Terms. Your continued use of the Site and Services after such posting shall be deemed to constitute acceptance by you of the changes.
1. ELIGIBILITY
1.1. General Requirements
The Services are intended solely for users who are 18 or older and who satisfy the criteria described in these Terms. You represent and warrant that you: (a) are of legal age to form a binding contract; (b) have not previously been suspended or removed from using our Services; (c) are not identified as a "Specially Designated National" by the Office of Foreign Assets Control; (d) have full power and authority to agree to these Terms, and (e) when you use a BTM the digital wallet that you are sending virtual currency to, or selling from, is owned, controlled, and operated by you.
In addition, if you are accessing or using the Sites on behalf of a corporate entity, you represent and warrant that you have the right, authority, and capacity to accept these Terms on such entity's behalf. BudgetCoinz reserves the right to modify, amend, or update these Terms at any time and for any reason.
1.2. Restricted Locations
You may not use the Services if you are located in, or a citizen or resident of any state, country, territory or other jurisdiction where your use of the Services would be illegal or otherwise violate any applicable law. You represent and warrant that you are not a citizen or resident of any such jurisdiction. You also may not use the Services if you are located in, or a citizen or resident of, any other jurisdiction where BudgetCoinz has determined, at its discretion, to prohibit use of the Services. BudgetCoinz may implement controls to restrict access to the Services. You will comply with this Section even if BudgetCoinz's methods to prevent use of the Services are not effective or can be bypassed.
2. DESCRIPTION OF SERVICES
BudgetCoinz provides users a platform that allows customers to buy or sell cryptocurrency at a Bitcoin ATM Kiosk ("BTM"). As of March 25, 2026, supported cryptocurrencies available for purchase at BudgetCoinz BTMs include Bitcoin (BTC), Litecoin (LTC), Ethereum (ETH), Dogecoin (DOGE), XRP (XRP), and Tether (USDT). Availability of specific cryptocurrencies may vary by location and is subject to change. The ATM screen will display available options at the time of your transaction.
3. ACCOUNT
In order to use any Services, you must create and maintain an account through the Services ("BudgetCoinz Account"). You will: (a) create a unique password; (b) provide complete and accurate information; (c) promptly update any information you have provided so that the information is complete and accurate at all times; (d) maintain the security of your BudgetCoinz Account by protecting your password from unauthorized access or use; (e) promptly notify BudgetCoinz if you discover or suspect any unauthorized access or use of your BudgetCoinz Account or any security breaches related to your BudgetCoinz Account; and (f) be responsible for all activities that occur under your BudgetCoinz Account, and accept all risks of any authorized or unauthorized access to your BudgetCoinz Account.
As a Money Service Business ("MSB") registered with the Financial Crimes Enforcement Network ("FinCEN"), we have certain duties to know our clients, keep records of the transactions, employ an Anti-Money Laundering ("AML") Compliance Program, and have a dedicated Compliance Officer to monitor the transactions. We perform audits and tests of the veracity of our program and have a zero-tolerance policy when it comes to compliance. If you violate any portion of our compliance requirements, we reserve the right, at any time and for any reason, without explanation, to terminate your ability to use our services.
We collect and record certain information from every customer that completes a transaction. Depending on the size of the transaction and the nature of our relationship, we collect:
- Your First and Last Name
- SMS Phone Verification
- A copy of your Driver's License or government issued identification card
- If required, your Social Security Number or Taxpayer Identification Number
We leverage this information to perform OFAC and other watchlist screening of all customers and we file Currency Transaction Reports ("CTRs") if a customer transacts over $10,000 worth of fiat currency in a rolling 24-hour period.
You authorize us, directly or through third parties, to make any inquiries we consider necessary to validate your identity. This may include asking you for further information, requiring you to provide a taxpayer identification number, requiring you to take steps to confirm ownership of your email address or financial instruments, ordering a credit report, or verifying your Information against third party databases or through other sources. Prior to your use of the Services, you must provide all information we request. You acknowledge that we will analyze and validate your identity to determine whether you qualify to perform a transaction ("Verification Process"). Your use of the Services may be delayed during the Verification Process, and we disclaim responsibility for any loss, delay or other harm relating to the delay or denial. If you do not pass the Verification Process, or if you fail to provide any of the information required to perform a transaction, you may be denied access to the Services. If you believe your access to the Services has been wrongly denied, please contact us.
You acknowledge that BudgetCoinz is not responsible for the risks associated with cryptocurrency purchases, and you voluntarily assume and accept such risks in deciding to engage in cryptocurrency transactions at our BTM kiosks.
To access the Services or any of the resources they offer, you may be asked to provide certain registration details or other information. It is a condition of your use of the Services that all the information you provide to us is correct, current, and complete. You agree that all information you provide to register with the Services or otherwise, including but not limited to the use of any interactive features available as part of the Services, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
If you choose, or are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any username, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.
4. RISK DISCLOSURES; ASSUMPTION OF RISKS, RELEASE OF BUDGETCOINZ
You agree that BudgetCoinz will not be held responsible for any losses arising from the use of the Site or Services.
When buying or selling cryptocurrency, you are voluntarily choosing to engage in a sophisticated and risky financial transaction. You acknowledge that you are aware of the many risks associated with using a BTM, including but not limited to, risks of financial loss, legal risk, or theft.
You hereby irrevocably waive, release and discharge any and all claims, whether known or unknown to you, against BudgetCoinz, and its affiliates.
BudgetCoinz disclaims any and all liability for the contents of the site. You represent and warrant that you have the knowledge, experience, understanding, professional advice and information to make your own evaluation of the merits and risks.
You agree that you have had whatever opportunity you deem necessary to investigate the BudgetCoinz Services, laws, rules, or regulations that may be applicable to your use of the site and services, and do so at your own risk.
5. PRIVACY POLICY
Please refer to our Privacy Policy for information on how BudgetCoinz collects, uses, and shares your information.
6. GENERAL SERVICE TERMS
6.1. Dispute Resolution
BudgetCoinz reserves the right to resolve issues and disputes at its sole discretion. Some issues include infringement of others' rights, violation of laws and regulations, abnormal trades, and others not explicitly mentioned in the Terms. Users agree to bear the costs arising from the process of dispute resolution.
6.2. Accuracy of Information
Users must provide any information required by any screen displayed within the Services. You represent and warrant that all information you provide via the Services is accurate and complete in all respects including the contents of your advertisements.
6.3. Compliance with Law; Taxes
You are responsible for complying with all applicable laws related to your trading activities and other use of the Services, including without limitation any reporting obligations and payment of all applicable taxes. You will determine what, if any, laws apply to you based on your country of residence. BudgetCoinz has provided general information that outlines several countries' licensing requirements for sellers of Bitcoin, however BudgetCoinz takes no liability for any of its user's actions. BudgetCoinz recommends you consult with a lawyer prior to engaging in any transactions.
Taxes may apply to your purchases or sales completed at the BTM. It is your responsibility to report and remit the correct tax to the appropriate tax authority. BudgetCoinz is not responsible for determining whether taxes apply to your use of our services.
6.4. Unacceptable Use or Conduct
You will not:
- Violate any law, regulation, contract, intellectual property or other third-party right, or commit a tort while using the Services;
- Use the Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services, or that could damage, disable, overburden, or impair the functioning of the Services in any manner;
- Use any robot, spider, crawler, scraper, or other automated means or interface not provided by BudgetCoinz to access the Services or to extract data;
- Use or attempt to use another user's account without authorization;
- Introduce any malware, viruses, or other harmful material to the site;
- Develop any third-party applications that interact with our Site without our prior written consent, or unless otherwise agreed;
- Provide false, inaccurate, or misleading information;
- Post content or communications that are libelous, defamatory, profane, obscene, pornographic, sexually explicit, indecent, lewd, vulgar, suggestive, harassing, hateful, threatening, offensive, discriminatory, bigoted, abusive, inflammatory, fraudulent, deceptive or otherwise objectionable; or
- Encourage or induce any third party to engage in any of the activities prohibited under this Section.
6.5. Fees & Exchange Rate
BudgetCoinz reserves the right to charge service fees in connection with use of its Services. BudgetCoinz pricing generally consists of two components:
- Transaction Fee: A fixed fee per transaction, disclosed on the ATM screen before you confirm.
- Exchange Rate Spread: The difference between the price BudgetCoinz charges for cryptocurrency and the current market price (spot price) at the time of the transaction. This spread is disclosed on the ATM screen before you confirm.
All applicable fees and the exchange rate spread are displayed on the ATM screen prior to transaction confirmation. You must review and accept all disclosed fees before a transaction is processed.
BudgetCoinz reserves the right to adjust service fees at its discretion. Any applicable taxes are additional. Except where applicable state law requires otherwise, fees collected in connection with a completed transaction are generally non-refundable. Administrative fees on approved refunds are discretionary and will not exceed the limits set forth in Section 7.3. Where state law mandates a full refund with no fee deductions, those state-specific provisions in Section 12 govern. For full fee details, see our Fee Disclosure page.
6.6. Not a Bank or Financial Advisor
BudgetCoinz LLC is a Money Services Business ("MSB") registered with the Financial Crimes Enforcement Network ("FinCEN") and holds applicable state money transmission authorizations. BudgetCoinz is not a bank, depository institution, or federally insured financial institution, and your funds are not FDIC- or NCUA-insured. BudgetCoinz is not a financial advisor, investment advisor, or broker-dealer, and nothing on our website, kiosks, or in these Terms constitutes financial, investment, tax, or legal advice. You are solely responsible for evaluating the risks and suitability of any cryptocurrency transaction, and BudgetCoinz strongly recommends consulting a qualified financial or legal professional before engaging in cryptocurrency transactions.
6.7. Transaction Settlement Delays
BudgetCoinz may delay the processing or settlement of any transaction where required or permitted by applicable law, regulation, or compliance obligations. Delays may occur due to, without limitation: (a) federal or state regulatory requirements; (b) fraud prevention, risk management, or compliance review; (c) payment processing or network constraints; or (d) operational or technical issues. BudgetCoinz will not be liable to you for any loss, cost, or inconvenience resulting from a transaction delay occurring under these circumstances. For questions about a pending transaction, contact us at 800-540-3220 or support@budgetcoinz.com.
6.8. Legal Process & Account Freeze
If BudgetCoinz is served with a subpoena, court order, restraining order, writ of attachment or execution, levy, garnishment, search warrant, or similar legal process relating to your account or any transaction ("Legal Process"), BudgetCoinz will comply with that Legal Process without prior notice to you where permitted or required by law. BudgetCoinz may, at its discretion, freeze or place a hold on your account or any funds associated with it until a final determination has been made by a court or relevant regulatory authority. BudgetCoinz will not be liable to you for any failure to complete a transaction, or for any restriction on your access to your account or funds, taken in good-faith compliance with Legal Process. You may be responsible for any reasonable costs BudgetCoinz incurs in responding to Legal Process relating to your account, including attorneys' fees.
6.9. Transaction Amount Corrections
In the rare event that BudgetCoinz processes a transaction in an incorrect amount — whether in fiat currency or cryptocurrency — both you and BudgetCoinz agree to cooperate in good faith to correct the error. If BudgetCoinz has sent you more than the correct transaction amount, you agree to return the excess upon request, and you authorize BudgetCoinz to take reasonable steps to recover any overpayment. However, if the discrepancy between the amount you received and the correct transaction amount is less than $500.00, BudgetCoinz will not seek recovery of that difference and you may retain it. By using the Services, you authorize BudgetCoinz to correct any transaction processing error and agree to provide any information reasonably requested to facilitate that correction.
7. REFUND & CANCELLATION POLICY
7.1. General Refund Eligibility
Customers may request a refund within 14 days of the transaction date, provided the cryptocurrency has not been sent. Once a transaction has been sent or completed, it is irreversible and cannot be refunded. Due to the nature of cryptocurrency transactions, they are final and non-reversible once processed. At the discretion of our Compliance Officer, some customers who request a refund may be asked to complete our Funds Recovery & Certification Agreement to ensure their request is approved. This form must be filled out and submitted within 7 days from the date you received it. If you fail to submit the form or provide inaccurate information, your refund request will be rendered invalid.
State-specific refund rights that exceed these general terms are set forth in Section 12 and govern where applicable. Where a state law mandates a full refund for qualifying fraud victims, those provisions in Section 12 supersede this Section 7. For a consumer-friendly overview of refund rights by state, see our Refund Policy page.
7.2. Refund Method
Approved refunds will be issued via check. Refunds will be processed within 30 days from the date of approval.
7.3. Administrative Fees
The refund amount may be subject to an administrative fee at BudgetCoinz's discretion. These fees are not automatic — BudgetCoinz may reduce or waive them based on the circumstances of the request, applicable state law, or other relevant factors. Where assessed, the administrative fee will not exceed 15% of the transaction amount.
Administrative fees do not apply to refunds mandated by applicable state law. Where Minnesota or Colorado law requires a full fraud refund with no deductions, those state-specific provisions in Section 12 govern and no administrative fee will be charged to qualifying customers. See our Refund Policy page for full details.
8. REROUTE POLICY
8.1. Rerouting Transactions
If BudgetCoinz determines that a transaction may involve suspicious activity or potential fraud, BudgetCoinz may request or require the customer to print a paper wallet at the BTM kiosk. In such cases, BudgetCoinz may reroute the funds to the paper wallet or another secure destination rather than the originally intended wallet address, at BudgetCoinz's discretion and for the protection of the customer.
8.2. Market Rate Adjustment
In the case of a reroute, the transaction amount may be adjusted based on current market prices.
- If the market rate for Bitcoin has increased, the rerouted amount will reflect the updated rate.
- However, if the rate has decreased, the customer will receive the original transaction amount per their initial order.
8.3. Unsupported or Incorrect Cryptocurrency (Sell Transactions)
BudgetCoinz BTMs that support sell transactions are configured to accept only the specific cryptocurrencies listed on the kiosk screen at the time of your transaction. If you send a cryptocurrency that is not supported by the machine you are using, or a different cryptocurrency than the one you selected at the start of your transaction, BudgetCoinz may be unable to identify, recover, or return those funds. In such cases, BudgetCoinz bears no liability for the lost cryptocurrency and will not issue a refund. You are solely responsible for verifying that the cryptocurrency you intend to send matches the supported type selected during your transaction before broadcasting to the network.
9. BREACH OF TERMS
9.1. Forfeiture of Transaction
In situations where a transaction is suspected of involving illicit activity or potential fraud, or if BudgetCoinz believes the customer is at risk of being scammed, we reserve the right to cancel, reroute, or withhold the transaction to protect the customer and prevent potential losses.
9.2. Investigative Action
BudgetCoinz may investigate transactions suspected of breaches or scams and, if necessary, return funds to the customer based on prevailing market conditions at the time of the reroute.
10. ELECTRONIC NOTICES
10.1. Consent to Electronic Delivery
You consent to receive electronically all communications, agreements, documents, receipts, notices, and disclosures (collectively, "Communications") that BudgetCoinz provides in connection with this Agreement, your BudgetCoinz Account, or any Services. You agree that BudgetCoinz may provide these Communications to you by posting them via the Services, by emailing them to you at the email address you provide, sending them using an app or other messaging service to your account on the app or messaging service, and/or by sending an SMS or text message to a mobile phone number that you provide. Your carrier's normal, messaging, data, and other rates and fees may apply to any mobile Communications. You should maintain copies of electronic Communications by printing a paper copy or saving an electronic copy. You may also contact BudgetCoinz's Support Team to request additional electronic copies of Communications or, for a fee, paper copies of Communications (as described below) by filing a support request at support@budgetcoinz.com.
10.2. Withdrawal of Consent
You may withdraw your consent to receive electronic Communications by sending a withdrawal notice to our Support Team by filing a support request at support@budgetcoinz.com. If you decline or withdraw consent to receive electronic Communications, BudgetCoinz may suspend or terminate your use of the Services.
10.3. Updating Contact Information
It is your responsibility to keep your email address and/or mobile phone number on file with BudgetCoinz up to date so that BudgetCoinz can communicate with you electronically. If BudgetCoinz sends you an electronic Communication but you do not receive it because your email address or mobile phone number on file is incorrect, or you are otherwise unable to receive electronic Communications, BudgetCoinz will be deemed to have provided the Communication to you. Please note that if you use a spam filter that blocks or re-routes emails from senders not listed in your email address book, you must add BudgetCoinz to your email address book so that you will be able to receive the Communications BudgetCoinz sends to you. You can update your email address, mobile phone number, or street address at any time by filing a support request at support@budgetcoinz.com. If your email address or mobile phone number becomes invalid such that electronic Communications sent to you by BudgetCoinz are returned, BudgetCoinz may deem your account to be inactive, and you may not be able to complete transactions via our Services until BudgetCoinz receives a valid, working email address or mobile phone number from you.
10.4. Transaction ID (TXID)
The Transaction ID labeled "TXID" displayed on your receipt and within BudgetCoinz ATM software is BudgetCoinz's internal reference number assigned to your transaction. It is not the same as a blockchain transaction hash. Your TXID can be used to locate and verify your transaction in BudgetCoinz's records when contacting customer support. If you need to verify a transaction on the blockchain, please contact us at 800-540-3220 or support@budgetcoinz.com and we will assist you.
11. PROPRIETARY RIGHTS
11.1. Ownership of Services
The Services, Site and all technology, content, data and other materials used, displayed or provided or received by you in connection with the Services or Site ("BudgetCoinz Materials") together with all intellectual property rights in any of the foregoing are, as between you and BudgetCoinz, owned by BudgetCoinz.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material appearing on our Services. You must not access or use for any commercial purposes any part of the Services or any materials available through the Services.
If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Services in breach of the Terms, your right to use the Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Services or any content on the Services is transferred to you, and all rights not expressly granted are reserved by the Organization. Any use of the Services not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark and other laws.
11.2. Limitations
You may use the BudgetCoinz Materials solely as authorized by BudgetCoinz in connection with your use of the Services for as long as BudgetCoinz permits you to continue to access the Services. Without limiting the foregoing: you will not (a) modify or create derivative works of the Site, Services or BudgetCoinz Materials, or any portion thereof, or any data or information received by you in connection therewith; (b) frame, display or incorporate the Site, Services or BudgetCoinz Materials in any website or any other work of authorship; (c) decompile, disassemble, reverse engineer or attempt to discover the source code of the Site, Services or BudgetCoinz Materials; or (d) otherwise use the Site, Services or BudgetCoinz Materials for any commercial or noncommercial purpose other than their intended purposes determined at BudgetCoinz's discretion. "BudgetCoinz", any product or service names, logos, and other marks used on the Site or BudgetCoinz Materials, or otherwise in connection with the Services, are trademarks owned by BudgetCoinz or its licensors. You may not copy, imitate or use them without BudgetCoinz's prior written consent.
11.3. Feedback
BudgetCoinz will own any feedback, suggestions, ideas, or other information or materials that you provide, whether by email, posting through the Services or otherwise ("Feedback"). You hereby assign to BudgetCoinz all right, title and interest to Feedback together with all associated intellectual property rights. You will not be entitled to, and hereby waive any claim for, acknowledgment or compensation based on any Feedback or any modifications made based on any Feedback.
11.4. User Content
When you agree to these Terms, BudgetCoinz grants you a limited, revocable, non-exclusive, non-assignable license to use BudgetCoinz in compliance with these Terms; unlicensed use is unauthorized.
You hereby grant to BudgetCoinz a royalty-free, fully paid-up, sub licensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, copy, modify, create derivative works of, display, perform, publish and distribute, in any form, medium or manner, any text, information, data, materials, images, or other content you provide to BudgetCoinz using the Services or submit or post to the Site and that is not Feedback owned by BudgetCoinz (the "User Content"). You represent and warrant that: (a) you own the User Content or have the right to grant the rights and licenses in these Terms, and (b) the User Content and use by BudgetCoinz of the User Content as licensed herein does not and will not violate, misappropriate or infringe on the rights of any third party. BudgetCoinz may remove any User Content from the Site for any reason at BudgetCoinz's discretion.
12. STATE-SPECIFIC PROVISIONS
The following provisions apply in addition to all other terms and conditions in this Agreement. They are organized by state and govern customers whose transactions occur at BudgetCoinz ATMs located in those states. Where any state-specific provision conflicts with the general terms of this Agreement, the state-specific provision governs to the extent required by applicable law.
12.1 Irreversibility of Transactions
Once a transaction has been sent or completed, it is irreversible and cannot be refunded. Due to the nature of cryptocurrency transactions, they are final and non-reversible once processed.
Notwithstanding the above, Colorado customers may be entitled to a refund under Colorado law if: (1) the transaction was their first virtual currency transaction; (2) it was sent to a wallet or exchange located outside the United States; and (3) fraud is reported within 60 days to both BudgetCoinz and a government or law-enforcement entity with supporting proof. See Section 12.4 for full details.
12.2 Minnesota-Specific Provisions
For a consumer-friendly summary, see our Minnesota Refund Policy.
12.2.1 Customer Definitions & Daily Transaction Limits
- New Customer (first 72 hours): An individual who is less than 72 hours from the time of their first completed transaction. Daily limit: $2,000.
- Existing Customer (after 72 hours): An individual who is more than 72 hours from the time of their first completed transaction. Daily limit: determined by BudgetCoinz in compliance with applicable federal law.
12.2.2 Fee & Exchange Rate Disclosure
Before you confirm any transaction at a BudgetCoinz BTM located in Minnesota, we will disclose: (a) all applicable fees and charges; (b) the applicable exchange rate; (c) all transaction expenses; and (d) the difference between the sale price charged and the current market price of the digital financial asset. These disclosures are provided at the kiosk screen before you confirm. See our Fee Disclosure page for more information.
12.2.3 Electronic Receipts
An electronic receipt will be provided for each transaction completed by a Minnesota customer. This receipt will include: transaction amount, fees charged, applicable exchange rate, and a Transaction ID, as required by Minnesota law.
12.2.4 Fraud Refund Rights (New Customers)
Under current Minnesota law, a new customer (as defined in Section 12.2.1) may be entitled to a full refund for transactions made during the customer's initial 72-hour new-customer period if:
- You report the suspected fraud within 14 days of the last transaction during that 72-hour period to both BudgetCoinz and a government or law-enforcement entity; and
- You provide BudgetCoinz with a copy of the report or complaint filed with the government or law-enforcement entity.
If these conditions are met, BudgetCoinz will issue a full refund of all amounts paid, including all fees. No administrative fees will be deducted from qualifying fraud-induced refunds for eligible Minnesota customers. Contact: support@budgetcoinz.com or 800-540-3220.
⚠️ IMPORTANT
This statutory refund right applies to new customers only (within your first 72 hours). Your 14-day reporting window begins on the date of the last transaction during that 72-hour period. You must contact both BudgetCoinz AND a government or law-enforcement agency to qualify.
12.2.5 Non-Fraud Refund Requests
For non-fraud refund requests, a refund is only available if cryptocurrency has not yet been sent. Requests must be submitted within 14 days of the transaction. An administrative fee of up to 15% may apply to approved non-fraud requests at BudgetCoinz's discretion.
12.2.6 Fraud Warning
⚠️ STOP
If you are being asked by anyone to send cryptocurrency, this may be a scam. Common scams include: government impersonation, tech support fraud, romance scams, and fake prizes. Cryptocurrency transactions are IRREVERSIBLE. BudgetCoinz will NEVER ask you to send cryptocurrency. If someone instructed you to use this ATM, STOP and call 1-800-540-3220.
12.3 California-Specific Provisions
The following provisions apply specifically to customers using BudgetCoinz services in the State of California and are in addition to all other terms and conditions contained in this Agreement. These provisions are included to comply with the California Digital Financial Assets Law (California Financial Code Section 3901 et seq.).
12.3.1 Customer Definition & Daily Transaction Limit
As required by California Financial Code Section 3902, BudgetCoinz will not accept or dispense more than $1,000 in a day from or to a customer via our digital financial asset transaction kiosks ("BTMs") located in California, effective January 1, 2024. Customer acknowledges and agrees to abide by this daily transaction limit.
12.3.2 Fee Cap & Exchange Rate Disclosure
Effective January 1, 2025, as required by California Financial Code Section 3904, BudgetCoinz will not collect charges, whether direct or indirect, from a customer related to a single digital financial asset transaction that exceed the greater of: (a) five dollars ($5), or (b) fifteen percent (15%) of the United States dollar equivalent of digital financial assets involved in the transaction according to the publicly quoted market price of the digital asset on a licensed digital financial asset exchange at the time the customer initiates the transaction. See our Fee Disclosure page for more information.
12.3.3 Pre-Transaction Disclosures
Effective January 1, 2025, as required by California Financial Code Section 3905(a), before any digital financial asset transaction at a California BTM location, BudgetCoinz will provide a written disclosure in English and in the same language principally used by BudgetCoinz to advertise, solicit, or negotiate with customers. This disclosure will contain the terms and conditions of the transaction, including:
- a. The amount of digital financial asset involved in the transaction;
- b. The amount, in United States dollars, of any fees, expenses, and charges collected by BudgetCoinz;
- c. The United States dollar price of the digital financial asset that is charged to the customer and the United States dollar price of the digital financial asset as listed by a licensed digital financial asset exchange; and
- d. A warning that all transactions are final and cannot be undone.
Customer acknowledges that these disclosures will be provided separately from any other disclosure provided by BudgetCoinz.
⚠️ STOP
Before completing this transaction: Cryptocurrency transactions are IRREVERSIBLE. Once sent, funds CANNOT be recovered. Do NOT send if: (a) anyone instructed you to claim a prize or unlock an account; (b) a government agency or romantic partner asked you to send funds; (c) someone is coaching you. STOP and call 800-540-3220.
12.3.4 Transaction Receipts
As required by California Financial Code Section 3905(b), BudgetCoinz provides customers with a receipt for any transaction made at our BTMs that includes:
- a. The name of the customer;
- b. The date and time of the transaction;
- c. The name of BudgetCoinz as the operator;
- d. The amount of digital financial asset involved in the transaction;
- e. The amount of United States dollars involved in the transaction;
- f. The amount, in United States dollars, of any fees collected by BudgetCoinz in relation to the transaction;
- g. The amount, in United States dollars, of any spread between the United States dollar price of the digital financial asset that is charged to the customer and the United States dollar price of the digital financial asset as listed by a licensed digital financial asset exchange;
- h. The name of the licensed digital financial asset exchange BudgetCoinz used to calculate the spread; and
- i. A Transaction ID that may be used to identify the transaction in BudgetCoinz's records.
Customer agrees that the receipt provided by BudgetCoinz, whether physical or electronic, satisfies these requirements.
12.3.5 Refund Policy (California)
We did not identify a California-specific kiosk fraud refund window in the California Digital Financial Assets Law kiosk provisions applicable to BudgetCoinz's operations. General refund terms in Section 7 apply to California customers. If you believe you were the victim of fraud, contact BudgetCoinz immediately at 800-540-3220 or support@budgetcoinz.com.
If you believe you were charged more than the applicable California fee cap (the greater of $5.00 or 15% of your transaction amount), please contact BudgetCoinz at 800-540-3220 or support@budgetcoinz.com. We will review your transaction and issue a refund or credit for any amount charged in excess of the permitted limit.
12.3.6 BTM Location Reporting
As required by California Financial Code Section 3906, BudgetCoinz provides the California Department of Financial Protection and Innovation with a list of all locations of digital financial asset transaction kiosks that BudgetCoinz owns, operates, or manages in California. This list is updated within 30 days of any changes and is available to the public on the Department's website.
12.3.7 Licensing Requirements
BudgetCoinz will comply with all applicable licensing requirements under the California Digital Financial Assets Law (Cal. Fin. Code Section 3901 et seq.), including digital financial asset business activity licensing requirements effective July 1, 2026. Persons using BudgetCoinz kiosks for business activity in California are responsible for ensuring their own compliance with applicable licensing requirements.
12.3.8 California Consumer Rights
Nothing in this Agreement shall be construed to limit any rights or remedies available to California consumers under applicable California consumer protection laws, including but not limited to the California Consumer Privacy Act and California Consumer Financial Protection Law.
12.3.9 Primacy of California Law
In the event of any conflict between these California-specific provisions and any other provisions of this Agreement as they relate to services provided in California, these California-specific provisions shall govern to the extent necessary to comply with California law.
12.4 Colorado-Specific Provisions
For a consumer-friendly summary, see our Colorado Refund Policy.
12.4.1 Customer Definitions & Daily Transaction Limits
- New Customer (first 7 days): An individual transacting for less than seven (7) days from the date of their first completed transaction. Daily limit: $2,000.
- Existing Customer (after 7 days): An individual transacting after the initial seven (7) day period from their first completed transaction. Daily limit: $10,500.
12.4.2 Fee & Exchange Rate Disclosure
BudgetCoinz will conspicuously disclose in clear English before each transaction at a Colorado BTM: (a) all fees, expenses, and charges; (b) the applicable exchange rate; and (c) the difference between the rate charged to the customer and the current market rate. These disclosures are displayed at the ATM screen before transaction confirmation. See our Fee Disclosure page for more information.
12.4.3 Refund Policy (Colorado)
A customer may be entitled to cancel and receive a full refund for a virtual currency transaction at a BudgetCoinz BTM if ALL of the following conditions are met:
- The transaction was the customer's first virtual currency transaction at a BudgetCoinz BTM;
- The virtual currency was sent to a wallet or exchange located outside the United States; and
- Within 60 days of the transaction, the customer contacts both BudgetCoinz and a government or law-enforcement entity and submits proof of fraud.
If all conditions are met, BudgetCoinz will issue the refund within the timeframe required by Colorado law after verification is complete. No administrative fees will be deducted from qualifying Colorado fraud refunds. Contact: support@budgetcoinz.com or 800-540-3220.
⚠️ IMPORTANT
This right applies to first-time virtual currency transactions only. You must contact both BudgetCoinz and a government or law enforcement entity within 60 days and provide proof of fraud to qualify for a refund.
12.4.4 Fraud Warning
⚠️ STOP
If you are being asked by anyone to send cryptocurrency, this may be a scam. Transactions are IRREVERSIBLE. BudgetCoinz will NEVER ask you to send cryptocurrency. If someone instructed you to use this ATM, STOP and call 1-800-540-3220.
12.5 Wisconsin-Specific Provisions
For a consumer-friendly summary, see our Wisconsin Refund Policy.
12.5.1 Customer Definition & Daily Transaction Limit
All Wisconsin customers are subject to a daily transaction limit of $2,000 in total cash deposits and withdrawals per customer per calendar day, per Wisconsin DFI guidance and applicable Wisconsin money transmission requirements.
12.5.2 Fee Disclosure
BudgetCoinz follows Wisconsin DFI guidance and applicable Wisconsin money transmission requirements regarding fee disclosures. All applicable fees and the exchange rate spread are disclosed on the ATM screen before you confirm any transaction at a Wisconsin BudgetCoinz BTM. Wisconsin requirements may change as legislation and regulatory guidance evolve. See our Fee Disclosure page for more information.
12.5.3 Refund Policy (Wisconsin)
Wisconsin does not currently impose a specific statutory fraud refund window for virtual currency kiosk operators. General refund terms in Section 7 apply to Wisconsin customers. If you believe you were the victim of fraud, contact BudgetCoinz immediately at 800-540-3220 and file a report with your local police department.
12.5.4 Fraud Alert Warning
All BudgetCoinz ATMs operating in Wisconsin are required to display a "FRAUD ALERT!" notice affixed to the machine per Wisconsin DFI guidance. If you are using a BudgetCoinz machine in Wisconsin and do not see this notice, please contact us at support@budgetcoinz.com or 800-540-3220.
⚠️ FRAUD ALERT!
If anyone has asked you to deposit cash into this machine, STOP. Government agencies, employers, and utilities do NOT collect payments via cryptocurrency ATM. If you are unsure, call BudgetCoinz at 800-540-3220 before proceeding.
12.5.5 Anti-Fraud Policy
BudgetCoinz follows Wisconsin DFI guidance and applicable Wisconsin money transmission requirements regarding anti-fraud controls, including maintaining a written anti-fraud policy and monitoring transactions for high-risk wallet addresses. Transactions to flagged wallets may be delayed or cancelled to protect customers. Wisconsin requirements may change as legislation and regulatory guidance evolve.
12.5.6 Licensing & Registration
BudgetCoinz is registered with FinCEN as a Money Services Business and maintains all required state authorizations for Wisconsin operations.
- FinCEN MSB Registration Number: 31000316280635
- NMLS ID: 2186107
12.6 Oklahoma-Specific Provisions
For a consumer-friendly summary, see our Oklahoma Refund Policy.
12.6.1 Customer Definition & Daily Transaction Limits
- New Customer (first transaction): A customer completing their first transaction at a BudgetCoinz BTM in Oklahoma. Daily limit: $2,000.
- Existing Customer (subsequent transactions): A customer who has previously completed a transaction at a BudgetCoinz BTM. Daily limit: determined by BudgetCoinz in compliance with applicable federal law and Oklahoma SB 1083.
12.6.2 Fee Disclosure
All applicable fees and the exchange rate spread are disclosed on the ATM screen before you confirm any transaction at an Oklahoma BudgetCoinz BTM. See our Fee Disclosure page for more information.
12.6.3 Refund Policy (Oklahoma)
Oklahoma does not currently impose a specific statutory fraud refund window for virtual currency kiosk operators. General refund terms in Section 7 apply to Oklahoma customers. If you believe you were the victim of fraud, contact BudgetCoinz immediately at 800-540-3220 and file a report with your local police department.
12.6.4 Fraud Warning
⚠️ STOP
If you are being asked by anyone to send cryptocurrency, this may be a scam. Transactions are IRREVERSIBLE. BudgetCoinz will NEVER ask you to send cryptocurrency. If someone instructed you to use this ATM, STOP and call 1-800-540-3220.
12.6.5 Licensing & Registration
BudgetCoinz is registered with FinCEN as a Money Services Business and maintains all required state authorizations for Oklahoma operations.
- FinCEN MSB Registration Number: 31000316280635
- NMLS ID: 2186107
13. DISCLAIMER OF WARRANTIES
To the maximum extent permitted under applicable law, the site, the services, the BudgetCoinz materials and any product, service or other item provided by or on behalf of BudgetCoinz are provided on an "as is" and "as available" basis and BudgetCoinz expressly disclaims, and you waive, any and all other warranties of any kind, whether express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title or non-infringement or warranties arising from course of performance, course of dealing or usage in trade.
Without limiting the foregoing, BudgetCoinz does not represent or warrant that the site, the services or BudgetCoinz materials are accurate, complete, reliable, current, error-free, or free of viruses or other harmful components.
You acknowledge that your user data may become irretrievably lost or corrupted or temporarily unavailable due to a variety of causes, including software failures, viruses or other harmful materials, protocol changes by third party providers, internet outages, force majeure event or other disasters, scheduled or unscheduled maintenance, or other causes either within or outside our control. You are solely responsible for backing up and maintaining duplicate copies of any information you store or transfer through our services.
The disclaimer of implied warranties contained herein may not apply if and to the extent it is prohibited by applicable law of the jurisdiction where you reside.
14. INDEMNIFICATION
You will defend, indemnify, and hold harmless BudgetCoinz, its Affiliates, and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers and contractors (collectively, "Indemnified Parties") from any claim, demand, lawsuit, action, proceeding, investigation, liability, damage, loss, cost or expense, including without limitation reasonable attorneys' fees, arising out or relating to (a) your use of, or conduct in connection with, the Services; (b) any User Content you provide; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any other person or entity. If you are obligated to indemnify any Indemnified Party, BudgetCoinz (or, at BudgetCoinz's discretion, the applicable Indemnified Party) will have the right, in its sole discretion, to control any action or proceeding and to determine whether BudgetCoinz wishes to settle, and if so, on what terms.
15. DISCLAIMER OF DAMAGES
In no event will BudgetCoinz, its affiliates and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers or contractors be liable for any incidental, indirect, special, punitive, consequential or similar damages or liabilities whatsoever (including, without limitation, damages for loss of data, information, revenue, profits or other business or financial benefit) arising out of or in connection with the site, the services, the BudgetCoinz materials, any performance or non-performance of the services, or any other product, service or other item provided by or on behalf of BudgetCoinz, whether under contract, statute, strict liability or other theory (including, for avoidance of doubt, any negligence of BudgetCoinz), even if BudgetCoinz has been advised of the possibility of such damages.
16. LIMITATION OF LIABILITY
In no event will the liability of BudgetCoinz, its affiliates and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers or contractors arising out of or in connection with site, the services, the BudgetCoinz materials, advertisements found on the site, any performance or non-performance of the services, or any other product, service or other item provided by or on behalf of BudgetCoinz, whether under contract, statute, strict liability or other theory (including, for avoidance of doubt, any negligence of BudgetCoinz) exceed the amount of the fees paid by you to BudgetCoinz under this agreement in the twelve-month period immediately preceding the event giving rise to the claim for liability.
17. DISPUTE RESOLUTION; ARBITRATION; WAIVER OF CLASS ACTION
All disputes, controversies or claims arising out of or relating to these Terms or the Services, will be resolved through confidential binding arbitration in the Court of Arbitration of the Michigan Chamber of Commerce and Industry.
Each of you and BudgetCoinz disclaims the applicability of any and all of the Consumer Rules in your jurisdiction. By agreeing to these Terms of Use you are agreeing that (1) any rules, laws, or regulations governing "consumer" arbitrations are inapplicable, (2) arbitration of any dispute arising out of or relating to your use of the Services and (3) you specifically waive any right to arbitrate in any other location, including your hometown.
With respect to disputes subject to arbitration pursuant to this section, both you and BudgetCoinz are giving up the right to litigate (or participate in as a party or class member) those disputes in court before a judge or jury.
18. GOVERNING LAW
The interpretation and enforcement of these Terms, and any dispute related to these Terms or the Services, will be governed by and construed and enforced in accordance with the laws of Michigan without regard to conflict of law rules or that would cause the application of the laws of any other jurisdiction. Notwithstanding the foregoing, you agree that BudgetCoinz may initiate a proceeding related to the enforcement or validity of BudgetCoinz's intellectual property rights in any court having jurisdiction. You waive any objection to venue in any such courts.
19. MISCELLANEOUS
19.1. Remedies
If you violate any of these Terms, BudgetCoinz may, as it determines reasonably necessary to remedy or mitigate your violation, delete all or part of such information transmitted by you and suspend or cancel your account. BudgetCoinz shall in no event be responsible or liable for any damage incurred by the user as a result of an action taken by BudgetCoinz pursuant to this paragraph. Any right or remedy of BudgetCoinz set forth in these Terms is in addition to, and not in lieu of, any other right or remedy whether described in these Terms, under statute, at law or in equity.
19.2. BudgetCoinz Affiliates and Contractors
An "Affiliate" is, with respect to a legal entity, another legal entity that controls, is under common control with, or is controlled by the first legal entity. The Site and any Services may be operated or provided by BudgetCoinz, its Affiliates, or their respective contractors. To the extent that an Affiliate of BudgetCoinz, or contractor of BudgetCoinz, is operating or providing any Services, the Affiliate or contractor's provision of such Services will be under terms identical to these Terms substituting the Affiliate or contractor's name wherever BudgetCoinz's name occurs in these Terms.
19.3. Nonwaiver
BudgetCoinz's failure or delay in exercising any right, power, or privilege under these Terms shall not operate as a waiver thereof.
19.4. Severability
The invalidity or unenforceability of any of these Terms shall not affect the validity or enforceability of any other of these Terms, all of which shall remain in full force and effect.
19.5. Force Majeure
BudgetCoinz shall have no responsibility or liability for any failure or delay in performance of any Services, or any loss or damage that you may incur, due to any circumstance or event beyond the control of BudgetCoinz, including without limitation any flood, extraordinary weather conditions, earthquake, or other act of God, fire, war, insurrection, riot, labor dispute, accident, action of government, communications, power failure, or equipment or software malfunction.
19.6 Assignment
You may not assign or transfer any right to use the Services or any of your rights or obligations under these Terms without prior written consent from us, including by operation of law or in connection with any change of control. BudgetCoinz may assign or transfer any or all of its rights or obligations under these Terms, in whole or in part, without notice or obtaining your consent or approval.
19.7. Headings
Headings of sections are for convenience only and shall not be used to limit or construe such sections.
19.8. Statute of Limitations
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Sites, or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.
19.9. Entire Agreement
These Terms constitute the entire agreement between you and BudgetCoinz regarding your use of the Site and Services, superseding any prior version of these Terms between you and BudgetCoinz with respect to the Site and Services. You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms. The section titles in these Terms are for convenience only and have no legal or contractual effect.
Your Comments and Concerns
The Services are operated by: BudgetCoinz.
All other feedback, comments, requests for technical support and other communications relating to the Services should be directed to support@budgetcoinz.com.