Bitcoin Cash Transaction Refunds (Minnesota Residents Only)
Minnesota residents can now request a refund for Bitcoin Cash transactions within 72 hours of the transaction. To initiate a refund, please fill out the form on this page with your transaction details within the 72-hour window. Refund requests submitted after this period will not be eligible.
For any questions or assistance, please contact our support team.
Subd.4.
Refunds for new customers.
A virtual currency kiosk operator must issue a refund to a new customer for the full amount of all transactions made within the 72-hour new customer time period, as described in section 53B.69, subdivision 3b, upon request of the customer. In order to receive a refund under this subdivision, a customer must:
(1) have been fraudulently induced to engage in the virtual currency transactions; and
(2) within 14 days of the last transaction to occur during the 72-hour new customer time period, contact the virtual currency kiosk operator and a government or law enforcement agency to inform them of the fraudulent nature of the transaction.